Shipping policy
Veltrendo offers Free Worldwide Shipping to customers globally.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Once your order has been processed, it will be prepared for shipment through our international logistics network.
Estimated Delivery Time
The estimated delivery time for most orders is 7–14 business days, depending on destination country and local shipping carriers.
Delivery times may occasionally vary due to customs procedures, seasonal demand, or carrier delays.
Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take a few days to become active depending on the shipping carrier and logistics systems.
Delivery Delays
While we work with reliable shipping partners, delays may sometimes occur due to circumstances beyond our control, including:
• Customs inspections
• Weather disruptions
• High shipping volume periods
If your order appears delayed, please contact our support team and we will assist you.
Lost Packages
If your package appears to be lost during transit, please contact our customer support team so we can investigate the issue with the shipping carrier and work toward a resolution.